FAQ

Below are some of our most frequently asked questions.  If your question isn’t answered below, be sure to mention it in the comments of our quote form, or schedule a phone call here!

All of our packages include a pre-wedding interview session. We like to meet 1-2 weeks prior to your wedding to conduct this audio-only interview, officially meet if we hadn’t already, and go over your wedding day timeline.

Our preferred method of payment is PayPal, but we are able to accept debit/credit via Square for a 3.5% fee.

We use Sony 4K cameras, wide and long lenses – to capture an overall perspective and a close-up perspective, gimbals (stabilizers), professional recorders, professional lighting equipment, monopods, and tripods. We take pride in the fact that we carry very minimal items to a wedding! It’ll never look like we’re dragging around some huge video contraption; modern technology is getting smaller and smaller!

Click here to view a separate page about what you can expect on the day of.

We have an average 3-4 week turnaround time. Anything longer than that would only be for weddings that may need additional filming dates, a more complicated editing style, or that fall within the holiday season.

Yes, we love to travel! Locations 30 miles or nearer from Tampa there is no additional cost. Locations in Florida but farther than 30 miles will require additional travel fees. Contact us for destination wedding costs.

We require a 25% non-refundable retainer to secure a wedding date. The purpose of this retainer is to offset any loss of work if you were to cancel for any reason.

Yes! We are very open to adjusting our package options to fit your wants, needs, and budget. Keep in mind that the location(s) of your wedding, popularity of your wedding date, and other factors may affect our ability to do that.

Prior to your wedding, we will ask you to send 3-4 songs that you would like used in your wedding film. There’s no guarantee that we will or can use them/use them all, but we use them as a guideline for the choices we do make. Popular radio songs have a chance of being unusable due to copyright reasons, unless you are willing to pay for the song license.

Yes! We carry full liability insurance. Proof of insurance can be sent by request.