FREQUENTLY ASKED QUESTIONS

Below are some of our most frequently asked questions.  If your question isn’t answered below, be sure to mention it in the comments of our quote form, or schedule a phone call here!

All of our packages include a pre-wedding meeting. It’s optional, but if either of us finds it necessary or would simply like to meet, we like to meet 1-3 weeks prior to your wedding.  If you’re opting for an audio-only interview for voiceovers in your film, this would also be the time we conduct that interview.  We will also cover your wedding day timeline and/or any preferences you have for your film.

Our preferred method of payment is PayPal, but if you do not have PayPal or need to use a different method just let us know.  We cannot accept Venmo or similar apps.

We use Sony 4K cameras, wide and long lenses – to capture an overall perspective and a close-up perspective, gimbals (stabilizers), professional recorders, professional lighting equipment, monopods, and tripods. We take pride in the fact that we carry very minimal items to a wedding! It’ll never look like we’re dragging around some huge video contraption; modern technology is getting smaller and smaller!

Click here to view a separate page about what you can expect on the day of.

We have a 5-6 week turnaround time. Anything longer than that would only be for weddings that may need additional filming dates, a more complicated editing style, or that fall within the holiday season.

Yes, we love to travel! Locations 30 miles or nearer from Tampa there is no additional cost. Locations in Florida but farther than 30 miles will require additional travel fees. Contact us for destination wedding costs.

We require a 25% non-refundable retainer to secure your wedding date. The purpose of this retainer is to offset any loss of work if you were to cancel for any reason.

Yes! We are very open to adjusting our package options to fit your wants, needs, and budget. Keep in mind that the location(s) of your wedding, popularity of your wedding date, and other factors may affect our ability to do that.

Updated December 2018: Due to copyright restrictions and other factors, we cannot give couples complete control over song choice(s).  A month prior to your wedding day when we contact you to schedule a meeting, we will cover song preferences and work with you to find the perfect music for your film.  Keep in mind that popular radio songs will not be permitted due to copyright (and the use of these songs would also impact your ability to post on social media as well).

Yes! We carry full liability insurance. Proof of insurance can be sent by request.